Business Phone

Business Phone

Despite the rapid changes in technology, there is still no substitute for true voice services. It's an essential component of your business, one that conveys a heightened level of professionalism to your customers, and they'll definitely appreciate it.

Bluespan business phone services are loaded with features that traditional telephone services lack. These features enable you to automate the processes that don't require real-time monitoring, At the same time, our services help your customers gain critical information about your company in a more efficient way. Some of these features include:

  • Visual Voicemail: Get a read-out of all your voicemails at a glance, allowing you to pick which ones you want to listen to, delete, or move. This feature renders each voicemail with a caller ID name and the call-back number of each caller. You can move quickly through all your messages to find that one voicemail you're searching for!

  • Computer Desktop Integration: Bluespan's Hosted Voice has a desktop application that allows you to interact with your phone system in a ways you've never considered before. With a click of your mouse, you have complete control over all phone calls and the ability to see which coworkers are on the phone and whom they are speaking with.

  • Custom Interactive Voice Response (IVR): Auto Attendants allow you to direct your customers to various parts of your organization via easy to use, push-button menus. You can even have different menus for different times of the day, such as open hours or closed hours. A dial-by-name Company Directory allows your customers to find people in your organization easily and connect to them directly at their extension.

  • Find-Me-Follow-Me: This feature allows you to simultaneously call desk extensions, cell phones, and other phones. You're given the freedom to accept phone calls anywhere and everywhere.

  • Multiple Service Support: Analog, digital, and IP phone lines are all supported by Bluespan Hosted Voice. Existing T1s, PRIs, and SIP Trunks by virtually any carrier can be accommodated by our system.

  • Paging and Intercom Support: Perform paging and intercom messaging using your telephone handsets.

  • Remote Support: Allow your remote employees to make phone calls that come from your business - over the Internet and from any location!

  • Software-Based-Phone Support: With Bluespan Hosted Voice, you can have a phone on your computer screen and using a simple computer headset, you can make and receive calls as if you had a handset phone on your desk.

  • Multiple Conference Bridges: Allow groups of people to communicate in one group setting from anywhere.

  • Link Multiple Office Branches: Reduce your phone bills by using the power of the Bluespan Hosted Voice network.

  • Automatic Remote Backup: In case disaster recovery is needed, your business communications are automatically backed up on Bluespan's network every night. In the unlikely event something were to go wrong, we can have you up and running in a matter of hours.

  • Standard Features: Also included are the standard features you expect from a PBX: Caller-ID, call forwarding, call forwarding busy, call forwarding no answer, call waiting, call pickup, do not disturb, and much more.